All appointments canceled 48 hrs PRIOR to their day/time will not be charged.

All appointments cancelled with less than 48 BUSINESS HOURS of their scheduled time will be considered a “Last Minute Cancellation” and charged 50% of the total cost of services. This is to compensate our staff for the loss of time and work, leaving a gap in our schedule. In the event that Amie’s Quality Cleaning needs to cancel the cleaning due to circumstances beyond our control, we will provide the client with 1-2 alternative dates/times ASAP.

🚫 Repeated Cancellation Policy:

Any clients who exceed 4 cancelations within a 60 day period will be notified and automatically moved to monthly visits with the monthly quoted price.

🚫 Sickness/Covid Policy:

Any cancelations due to illness or Covid exposure will be considered exempt from charges and fee will be waived, unless recurring.

🚫 Skip Fee

We know life happens, and sometimes your service will need to be skipped. Whether your family is sick, loss of power, pre-planned family vacations OR circumstances beyond anyones control……we understand. However, if you are requesting us to skip please know we will make a price adjustment for your next cleaning.

If you are WEEKLY your next visit will increase by $10 If you are BI-WEEKLY your next visit will be increased by $15 If you are MONTHLY your next visit will increase by $25